Terms of service

This site is managed by Musk Al Mahal. Across the site, the terms “we,” “us,” and “our” means Musk Al Mahal.

We offer this website and information and products would be accessible to you via this site, based on your acceptance of all terms, conditions, policies, and notices outlined here.

By visiting our site and/or buying a product(s), you consent to adhere to the following terms and conditions referred to as Terms of Services, Terms, or simply Services along with those of third-party services/businesses linked on this page.

These services pertain to all users, visitors, or administrators, irrespective of being browsers, vendors, customers, merchants, and/or content contributors.

Every visitor to this website, even if only exploring, is asked to diligently review these terms and services. If you disagree with any of the terms disclosed here, you should refrain from browsing this website or buying our attars or any product we may launch from this website.

All modifications to the website, including the new attars we incorporate into the catalog, are governed by these Terms and Services.

Consequently, this data could alter at any moment. At Musk Al Mahal, we reserve the right to modify, amend, or substitute any portion of these Terms of Service by publishing updates and/or modifications on our website.

Therefore, the user needs to check this page regularly to stay informed about updates on the website or any modifications to our policies. Your ongoing use of or access to the website after any changes have been posted signifies your acceptance of those modifications.

Our shop is powered by Shopify Inc., which offers the online e-commerce platform that enables us to sell our products to customers like you.

Online Store Terms

By accepting these Terms of Service, you affirm that you are at least 18 years old, or that you are using this site with the oversight of a parent or legal guardian.

No matter your age, you are prohibited from using our products for any unlawful or unauthorized purposes, nor may you infringe upon any regulations in your area (including but not limited to copyright regulations). 

You should also refrain from sending any worms, viruses, or any harmful code. Transgression of these terms will lead to the termination of your access to our website and the annihilation of any outstanding orders or accounts.

General Conditions

When you provide general information on our site (such as posting a review or contacting us), it might be sent through different networks to reach us, and we retain the right to make changes to allow the technical needs of connecting devices or networks in a way that they fit your screen.

However, your payment and credit card information is always encrypted and completely safeguarded during the checkout process.

All material on this site including our attar descriptions, images, branding, and contact information belongs to us. You are not permitted to duplicate, reproduce, sell, or utilize any portion of our site without our clear written consent.

The section headings in this policy are provided solely for the sake of readability and do not alter or restrict the legal interpretation of the terms.

Accuracy, Completeness, and Timeliness of Information

We always make sure to timely update this website with any new information or changes with our policies. However:

  • There could be indefinite delays. 
  • The data might be inaccurate, incomplete, or outdated, and should not be depended upon as the only foundation for making decisions without seeking primary, more accurate or more current information sources. 
  • Any dependence on the content on this website is at your own risk.
  • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. 

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modification to the Service and Prices

Prices of our products are subject to change without notice.

We retain the right to change or terminate the Service (or any aspect or content of it) at any time without prior notice. We will not be responsible to you or any third party for any changes, price adjustments, suspension, or ending of our website, products, or pricing.

Products or Services (if applicable)

Not all products are available all the time, some may only appear exclusively for shorter-periods, seasons, or as a part of offers. These products have limited quantities and our refund and exchange policies may not be applicable on such products.

While we adhere to highest-quality standards when it comes to photo and videography to represent the product as it truly is, and we strive to keep the information precise, still:

  • Actual product shades may vary slightly.
  • We maintain the authority to restrict order amounts or deny sales based on region or customer.
  • Prices, details, and product stock may vary without prior notice.

Accuracy of Billing Information

When you place an order with us, please remember we reserve the right to refuse, limit, or cancel orders or quantity, per: 

  • Person
  • Household
  • IP
  • Order
  • User ID
  • Customer account
  • Credit card/debit card
  • Billing address 
  • Shipping

In case we may cancel your order for any reason, we will try reaching out via the email address and/or phone number given in the shipping form at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Optional Tools

We may sometimes provide third-party widgets/tools on this website, including but not limited to, messaging apps, tracking plugins, or other tools/widget that may make your browsing/purchasing process easier and friction free.

We do not own or control these tools. They are provided "as is," and if you plan to use them, you agree to do so completely at your own risk. We shall not be held liable for any issues, errors, or data handled by such external third-party tools.

Third Party Links

There are third-party links on this website that may direct you to a third-party website/service that may or may not be affiliated with us. We are not responsible for such services and encourage examining each content/service on your own before using them.

We at Musk Al Mahal, are not and will not be held liable or accountable for your experience on or with the third-party website/service linked on here.

The user must research and learn additional information about the service and only then decide to engage or purchase from their website.

User Comments, Feedback, and Other Submissions 

If you have or are planning to leave comments, feedback, reviews, suggestions, please note:

  • We reserve the right to share, edit, or publish your sent review, suggestion, or content entries without paying you royalties or keeping them private.
  • We also reserve the right to eradicate any comments, message, review that contain offensive, illegal, spam, abusive, or pornographic contents.

We encourage community engagement, however, we request please not use fake emails, impersonate someone else, post stolen material, or attach malware, worms, or and code of destructive nature. You are legally responsible for any comments you submit. 

Personal Information

The information collected here or any piece of your information stored with us is completely protected by legal measures. We do not mishandle your stored information. How we use and manage your data is clearly stated in our Privacy Policy.

Errors, Inaccuracies, and Omissions

You may find typographical errors, inaccuracies or omissions on this page or our entire legal pages or in:

  • Product descriptions
  • Promotions
  • Pricing
  • Product shipping charges
  • Transit times
  • Availability
  • Offers

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information on the site at any time with or without prior notice including before or after you have placed your order.

Except as required by law, we shall not be held accountable to clarify information in any of our legal pages about our website, product, or delivery services.

Prohibited Uses

In addition to everything stated here, we prohibit use our website or its context for:

  • Unlawful purposes.
  • Persuading others to perform or take part in any act that goes against the law.
  • Violating international, federal, provincial or state regulations, rules, laws, or local ordinances.
  • Violating our or others intellectual property rights. 
  • Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, religion, ethnicity, race, age, national origin, or disability.
  • Submitting false information intended to mislead or attack other individuals or businesses.
  • Injecting any virus, worm, malware, or malicious code of destructive nature to affect functionality or operations of this website.
  • Collecting personal information from others by pretending to be a team member of Musk Al Mahal or by extracting any information from businesses or individuals using our name.
  • Spamming, phishing, pharming, pretexting, crawling, or scraping.
  • To interfere with the security features of this website.
  • Using that could be any obscene or immoral purpose.

We reserve the right to terminate or limit your access to our website or products for violating any of the prohibited uses that may or may not be in the aforementioned list.

Disclaimer of Warranties; Limitation of Liabilities

Attention all users who are browsing, buying products, or intend to buy products, please take note that:

  • The website may sometimes malfunction, become unavailable for maintenance, or have slow loading speeds, and the store is not legally liable for any disruptions or lost purchases due to site outages.
  • Products and site features are offered as described without any implicit or unstated legal assurances. If a customer anticipates that a scent will last for 24 hours or smell a certain way and it fails to, that does not constitute valid grounds for a legal damages claim.
  • If a customer experiences indirect losses like a late delivery leading to missed appointments, software problems during browsing, or diminished profits the company and its staff are not accountable for financial damages.
  • The customer has full responsibility for browsing the website and purchasing our attars.

Indemnification

You consent to safeguard and indemnify Musk Al Mahal (including our team and partners) from any legal actions, monetary losses, or attorney fees initiated by a third party if you go against terms disclosed here or infringe upon any laws or third-party rights.

Severability

If any portion of these Terms is determined to be invalid by law, that particular section will be discarded, whereas all other sections will remain fully effective and enforceable.

If you encounter any issues or discrepancies that may pose a problem, we urge you to contact us to let us know.

Termination

Should you wish to terminate contract, here’s what to know:

  • You may terminate this agreement at any time by closing your account, notifying us, or ceasing your use of our site.
  • If you violate any of these rules (or if we have reason to believe you have), we may instantly suspend your account or limit access to our site with or without any prior notification.
  • Terminating the contract does not eliminate the pending balance. If you have outstanding balances for an order or pending matters prior to termination, those responsibilities remain in effect.

Entire Agreement

If a boundary is crossed or a violation occurs that requires an immediate reaction, and we delay the action, that does not imply we are renouncing that rule or our right to uphold it in the future.

These Terms (along with the policies available on our website) represent the full and final agreement between you and Musk Al Mahal. They are above and over any prior agreements, emails, or verbal commitments.

If any phrasing is ambiguous or not clearly understandable, please contact us regarding any uncertainties or aspects that may not be clear.

Governing Law

These conditions and any transaction you complete on this site are safeguarded by Pakistan’s law. All disagreements or legal issues concerning our store will be managed according to Pakistani law.

Changes to Terms of Services

You can check the latest version of the Terms of Service anytime on this page.

We have the right to modify, alter, or substitute any portion of these Terms of Service by publishing, updating, or changing on our website, without providing a reason.

You are responsible for regularly checking our website for updates.

If we do make changes to these services, your ongoing use of or access to our website or purchases after any changes to these Terms of Service implies your acceptance of those changes.

Contact Information

Questions about this page or any legal pages should be sent to us at support@muskalmahalpakistan.com. For business queries and collaborations, please reach us through info@muskalmahalpakistan.com.